Join date: Mar 4, 2020
Dec 3, 2019 ∙ 3 min
What’s the Difference Between a Contact Center and a Call Center?
Many professionals use the terms “call center” and “contact center” interchangeably. However, there is a world of difference between the...
Jul 12, 2019 ∙ 2 min
IBM Closes US$34 billion Deal to Buy Red Hat to Boost Cloud Business
Redefining the cloud market for business, IBM has closed its $34 billion acquisition of open-source software provider Red Hat. Together,...