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Engaging a Remote Workforce Strategy (Part 2)

Updated: Sep 9, 2020

As the world moves into yet another week of the COVID-19 crisis, I’m feeling lucky and proud to be part of a technology supplier community that continues to stand strong and make positive differences for business customers.

We offer a major opportunity to help people stay connected and keep moving forward during this stressful time. But as well as a huge opportunity, there is an incredible amount of responsibility: end-customers need reliable and fast solutions from our suppliers to help them completely transition their businesses to remote operations.

So how do we stand out as that pillar of stability and agility that our business clients need right now? It boils down to the resources we have at our fingertips, such as growth enablement tools, back office services, educational events, and more.

We have the tools

From discovery to deep-dive education, we have our customers covered with powerful tools to identify the best options for their business requirements , which is presented in a simplified and streamlined manner that is easy to understand. It's with these proven and established processes that our clients orders are processed efficiently using our virtual order assistant and project management applications.

We have the people

We have a diverse group of people including engineers, order processing, operations support, and customer available to help and assist our customers for whatever they need. Our solutions engineers are available to dive into whiteboarding, custom solutions, service upgrades, and more. Our customer and order support representatives are available to streamline delivery to meet business efforts. And our frontline customer advocates are constantly doing everything possible to get our business customers the right resources so they can make informed decisions and get the best solutions for their needs.

We have the portfolio

We offer our business clients over over 170 industry-leading Suppliers for whatever their needs may be. For anything hardware-related, our supplier portfolio s unrivaled, giving our customers the ability to not only get the software resources needed, but to also be get the physical components necessary to be successful when working remotely.

We have the support

We want our customers to have whatever they need at their disposal. t’s our culture to do everything we can to get you to where you want to be. Reach out to any of staff members or affiliates, and we will do everything we can to get you the support you need ... fast.

Our business model puts us in a unique position, where our customer advocates can play a key role in keeping businesses, and more importantly – people – connected, from wherever they are. We’re in this together. We understand that we need to pivot quickly due to the COVID-19 crisis. We’re here for you.


For more helpful information on how we’re helping businesses go remote, click here for information on COVID-19 relief-related offerings from Suppliers or give us a call at (813) 343-0440.

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