Mobile Device Management

Mobile Device Management helps simplify mobile device management by providing visibility and control of smartphones and tablets in the enterprise. The software supports devices such as iPhone, iPad, Android and Windows Phone.

Features and benefits you can expect for this service includes:

  • Fast enrollment of mobile devices to streamline setup and deployment.

  • Integration with enterprise systems to use existing IT investments for mobile devices.

  • Centralized management to provide full visibility and control of mobile devices in your network.

  • Compliance and security to help you safeguard devices and data.

  • Monitoring and reporting to track, diagnose and resolve device and user issues.

Fast enrollment of mobile devices

  • Quickly select mobile device management services and configure enrollment settings.

  • Send enrollment requests over-the-air using message services, email or a custom URL.

  • Authenticate against Active Directory/LDAP, one-time passcodes or Security Assertion Markup Language (SAML).

  • Create and distribute customized acceptable use policies and license agreements.

  • Register corporate and employee owned (BYOD) devices.

  • Initiate individual or bulk device enrollments.

  • Apply or modify default device policy settings.

Integration with enterprise systems

  • Discover devices that are accessing enterprise systems.

  • Integrate with Microsoft Exchange and Office 365, IBM Lotus Notes® and other systems.

  • Apply existing Active Directory/LDAP certificate authorities and Network Access Control (NAC) systems.

 

Centralized management

  • Configure email, calendar, contacts, Wi-Fi and VPN profiles.

  • Approve or quarantine new mobile devices on the network.

  • Restrict device features such as camera, screen capture, cloud backup and more.

  • Enable device sharing and kiosk mode features.

  • Provide help desk support such as password reset and remote control.

 

Compliance and security

  • Set granular security policies for specific devices or persona policies that span across devices.

  • Specify passcode policies and encryption settings.

  • Detect and restrict jailbroken and rooted devices.

  • Remotely locate, lock and wipe lost or stolen devices; selectively wipe corporate data while leaving personal data intact.

  • Create near real-time compliance rules with automated actions.

Monitoring and reporting

  • Use device views to diagnose and resolve issues.

  • Allow users to help themselves with a self-service portal.

  • Use mobility intelligence dashboards to gain a graphical summary of operations and compliance.

  • View detailed hardware and software inventory reports.

  • Use bring-your-own-device (BYOD) privacy settings to block collection of personally identifiable information.

Upgrade to managed mobility

With mobile devices, rate plans and wireless policies in a constant state of flux, getting your arms around your company’s mobile management strategy can be a full-time job. For companies that seek more than wireless cost optimization, our suppliers' managed mobility services feature a proven method for gaining control of all your company’s wireless activities. Managed mobility starts with cost optimization, and then focuses on these critical management tasks:

  • Establishing and enforcing a complete mobile strategy

  • Understanding your true cost of managing mobile devices

  • Easy to use and access device management portal

  • Expert and friendly helpdesk support

 

The device management portal allows your employees to self-manage devices according to your company’s policy, including: selection/changes, procurement, activation and help with troubleshooting. Managers will have the ability to better manage and invoice  All of this is made easier by our supplier's help desk and expertise.
 

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